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Client Systems Engineer

Responsible for the end-to-end delivery of high-performance decision automation at client sites using vendor software. The delivered systems will include continuous testing, monitoring, user recruitment, and user training. Systems Engineer will represent the vendor’s brand on site.

  • Responsibilities

    • Identify opportunities for decision automation at client site.

    • Rapidly design and deliver prototype systems.

    • Evolve prototype systems into high-performance systems.

    • Coordinate project stakeholders to efficiently achieve project goals.

    • Maintain list of delegated tasks with deadlines.

    • Maintain clear and frequent communication with project stakeholders and vendor management.

    • Train tier2 support personnel in system support and maintenance.

    • Continuous process improvement.

  • Additional Responsibilities

    • Develop project proposals with clients and prospects.

    • Develop requirements specifications for client-requested modifications.

    • Provide 24/7/365 tier3 support as needed when on-call.

  • Requirements

    • Understand client goals, requirements, and operations.

    • Expert in client systems, data formats, and technologies.

    • Thorough understanding of the Internet protocol suite.

    • Expert in the function and use of vendor software.

    • Familiar with system monitoring software (hpov, nagios, …)

    • Available to participate in 24/7/365 tier2 on-call rotation. Off-hours calls typically resolved in 10 minutes on the phone about twice a month.

    • Bachelor’s degree or equivalent work experience.

    • Current TS/SCI clearance with full scope polygraph and extended background investigation.

  • Preferences

    • Experience with POWERWASH or EXIT4.

  • Compensation

    • Salary commensurate with education and experience.

If you are a qualified applicant you are encouraged to complete the application and forward it to us.  Following your application review by the client you may be contacted for an interview. 

See Contact Us for methods of delivery to us.

Content Manager,
Jan 3, 2012, 12:06 PM